If the customer paid twice for one transaction, the one transaction amount will be refunded via the same source within 5 to 7 working days.
Our Customer Service Department is available to assist you should a problem arise with your order. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies within 24 hr. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem.
Prior to returning any items, please contact the Customer Service Department to Return Material and shipping instructions.
We will do our best to fulfill requests to return material. Returns accepted for items ordered should be initiated with 24 hr from product delivery.
The replacement will be done only if there are manufacturing defects and not for size issue or color change. informed within 24 hr of delivery. and after returning the damaged goods we will replace the item within 10 to 15 business days.
In case of cancellation of order within 24 hr of the order given, the transaction amount will be refunded in Dreamkarts Wallet